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All tasks 12
My tasks 4
Customer requests 3
5 Alerts
2 overdue tasks 3 awaiting response
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Overdue tasks (2)
2 unresolved negative reviews — Tampa
Due Mar 28 · Assigned to Jane D. · Support request
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Approve spring promotion campaign email
Due Mar 27 · Assigned to Sarah M. · Approval needed
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Awaiting response (3)
Connect Google Analytics — Portland
Waiting on client · Due Apr 3
Follow up →
Update Saturday hours for Denver
Waiting on client confirmation · Due Mar 28
Follow up →
Add new product category — Denver
Unassigned · Created Mar 26
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Support & tasks
All tasks across Liberty Safe program — MarketSnare staff view
7 open 2 overdue
6.1.TBL
Staff filter
Pri Title Type Location Assignee Status Created Due
2 unresolved negative reviews — Tampa Support Tampa Jane D. Open Mar 22 Mar 28 ↑
6.1.DET
2 unresolved negative reviews — Tampa

Liberty Safe Tampa has received two negative reviews that require a response: a 1-star review from Jan 15 citing poor customer service, and a 2-star review from Mar 18 citing a long wait for installation. Both reviews are visible on Google Business Profile and should be addressed promptly to protect the dealer's reputation.

JD
Jane Doe · Mar 22, 9:14am
I've identified both reviews. Drafting response templates for the dealer to post. The 1-star review involves a complaint about a specific staff member — may need to loop in management.
TR
Tom R. · Mar 23, 2:30pm  Internal note
Confirmed with Liberty Safe corporate that Tampa has had staff turnover recently. Recommend sending the dealer a review response guide along with the templates.
JD
Jane Doe · Mar 25, 11:20am
Response templates sent to Tampa dealer via email. Waiting for confirmation they've been posted. Following up today if no response.
Attachments
Tampa_Review_Screenshots.pdf 284 KB
Review_Response_Templates_v2.docx 41 KB
Status
Needs response Change status ▾
Priority
High Change
Assignee
JD
Jane Doe Reassign
Location
Tampa
Type
Support request
Created
Mar 22, 2026
Due
Mar 28, 2026 — Overdue
Last updated
Mar 25, 2026
Asana
Synced ✓ View task ↗
Approve spring promotion campaign email Approval Program Sarah M. Waiting Mar 20 Mar 27 ↑
Approve spring promotion campaign email

The Liberty Safe spring promotion email campaign is ready for corporate approval before deployment. The campaign includes a featured safe model promotion, dealer spotlight, and seasonal sale announcement targeting dealer email lists. Awaiting sign-off from Liberty Safe corporate marketing team.

SM
Sarah M. · Mar 20, 10:00am
Campaign draft is complete and has been sent to corporate for review. Waiting on approval from the Liberty Safe marketing director.
Status
Waiting on client
Priority
High
Assignee
SM
Sarah M.
Location
Program-wide
Due
Mar 27, 2026 — Overdue
Update Saturday hours for Denver Task Denver Tom R. In progress Mar 25 Mar 28
Update Saturday hours for Denver

Liberty Safe Denver has requested that their Saturday store hours be updated from 10am–4pm to 9am–5pm effective April 1. Change needs to be reflected across Google Business Profile, the website, and all directory listings.

Status
In progress
Assignee
TR
Tom R.
Location
Denver
Due
Mar 28, 2026
GBP listing hours mismatch — Dallas Bug Dallas Sara K. In progress Mar 24 Mar 29
GBP listing hours mismatch — Dallas

Liberty Safe Dallas Google Business Profile is showing hours that differ from the website and portal records. The GBP shows closing time as 5pm Monday–Friday while the portal and website show 6pm. Needs investigation and reconciliation.

Status
In progress
Assignee
SK
Sara K.
Location
Dallas
Due
Mar 29, 2026
Connect Google Analytics — Portland Task Portland Mike C. Waiting Mar 26 Apr 3
Connect Google Analytics — Portland

Liberty Safe Portland needs Google Analytics 4 connected to the portal. Access credentials have been requested from the dealer. Waiting on the Portland location manager to provide GA4 property access.

Status
Waiting on client
Assignee
MC
Mike C.
Location
Portland
Due
Apr 3, 2026
Add new product category — Denver Support Denver Unassigned Open Mar 26 —
Add new product category — Denver

Liberty Safe Denver is requesting the addition of a new "Gun Storage Accessories" product category to their website. They want to display biometric handgun safes and accessories alongside their primary safe inventory. Needs content team review and approval before publishing.

Status
Open
Assignee
Unassigned
Location
Denver
Spring sale banner — update all dealer sites Task Program Sara K. In progress Mar 15 Mar 30
Spring sale banner — update all dealer sites

Liberty Safe has approved the spring sale creative. Banner assets need to be deployed across all active dealer websites in the program. 34 sites total — 28 updated, 6 remaining. Target completion March 30.

Status
In progress
Progress
28/34 sites updated
Assignee
SK
Sara K.
Due
Mar 30, 2026
Request: add video to Denver page Support Denver Unassigned Open Mar 24 —
Request: add video to Denver page

Liberty Safe Denver has submitted a request to add a YouTube embed of their showroom tour video to the homepage. Video URL provided: youtube.com/watch?v=example. Low priority — can be addressed during next content update cycle.

Status
Open
Priority
Low
Assignee
Unassigned
Location
Denver
Update Portland dealer bio Task Portland Tom R. Open Mar 25 Apr 5
Update Portland dealer bio

Liberty Safe Portland has sent updated dealer bio content reflecting the store's 15-year anniversary and new expanded showroom. Copy and headshot photo provided via email. Update needed on the MarketSnare satellite site dealer profile section.

Status
Open
Assignee
TR
Tom R.
Location
Portland
Due
Apr 5, 2026
Nashville business verification Task Nashville Auto Resolved Mar 24 Mar 26
Nashville business verification

Liberty Safe Nashville Google Business Profile verification was completed automatically via postcard verification flow. GBP now shows verified status. Task closed automatically on Mar 26.

Status
Resolved
Resolved on
Mar 26, 2026
Resolved by
Auto (system)
Location
Nashville
Showing 10 of 12 tasks
My tasks
Tasks assigned to Jane Doe
4 open 1 overdue
Pri Title Type Location Status Created Due
2 unresolved negative reviews — Tampa Support Tampa Open Mar 22 Mar 28 ↑
Spring sale banner — update all dealer sites Task Program In progress Mar 15 Mar 30
Request: add video to Denver page Support Denver Open Mar 24 —
GBP listing hours mismatch — Dallas Bug Dallas In progress Mar 24 Mar 29
Customer requests
Requests submitted by Liberty Safe dealers through the portal
3 pending
Client requests are submitted through the portal and auto-assigned to your team. Clients can see task status but not internal comments or staff notes.
Request Location Submitted by Assignee Status Submitted Client view
Add video to our dealer page
Would like to embed a YouTube showroom tour on the homepage
 Denver Mike Benson Unassigned Open Mar 24 Visible
Update our business hours for Saturday
New hours: 9am–5pm starting April 1
 Denver Mike Benson Tom R. In progress Mar 25 Visible
Add gun storage accessories category
We carry biometric handgun safes and would like a new product section
 Denver Mike Benson Unassigned Open Mar 26 Visible
3 open customer requests